Refund policy

Effective Date: 06-10-2025

At onlinewholesalemart.com, customer satisfaction is our top priority. Please note that we do not offer returns or refunds under any circumstances. However, we provide a 7-Day Product Replacement Guarantee for defective or damaged items.

Replacement Policy

Products are eligible for replacement within 7 days of delivery in the following cases:

  • The item has a manufacturing defect.
  • The item was damaged during shipping.
  • You received a wrong product.

To qualify for replacement, the product must be:

  • Unused and in the same condition as received.
  • Returned in its original packaging.
  • Accompanied by all accessories, manuals, and warranty cards (if any).

Steps to Request a Replacement

  1. Contact our customer support team at contact@onlinewholesalemart.com or 9871166606 within 7 days of delivery.
  2. Share your Order ID, along with clear images/video of the product, packaging, and invoice.
  3. Once approved, we will arrange for the replacement of the product at no extra cost.

Important Notes

  • Replacement requests raised after 7 days of delivery will not be accepted.
  • Products damaged due to customer misuse or without proper packaging/accessories are not eligible for replacement.

📞 For support, contact us at: contact@onlinewholesalemart.com or 9871166606